Features - UNO CMS

 
 

General Practice

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  • Comprehensive electronic medical records 

  • Feature-rich note taking and formatting 

  • Chronic disease tracking tools 

  • Integrated Lab reports with established vendors 

  • Consolidated view on patient history 

  • Automation tools to speed up consult times and patient flow 

  • MC, referrals, declaration letter generators 

  • Integrated queue screen and buzzer out of the box 

  • Highly scalable solution from a single practice to group 

  • IHiS SmartCMS Enabled 

  • IHiS NEHR and HealthierSG ready 


Dental Practice

  • Detailed dental and orthodontic charts, available for highlighting, drawing, and text input 

  • Appointment scheduler allowing multiple practitioners and service classification

  • Highly customizable inventory management 

  • Configurable sales packages and bundling 

  • Scalability from single to group practice, growing seamlessly with your business 

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Specialist

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  • Comprehensive electronic medical records 

  • Customized specialist modules  

  • Consolidated view on patient history and prognosis 

  • Integrated Lab reports with established vendors 

  • Customer relationship management and appointment tools 

  • Customer SMS notifications 

  • Configurable sales packages and bundling 


Allied Health

  • Paperless cloud-based platform 

  • Available across all devices, anytime and anywhere 

  • Suitable for various allied specialties with customized tools 

  • Appointment scheduler allowing multiple practitioners and service classification 

  • Effectively assign therapists to patients based on requirements 

  • Track patient progress on a single easy view 

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Group Practices

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  • UNO is designed as a Group practice solution 

  • Sharing of patient records across the group for a unified service 

  • Consolidated view on clinic financial and operational performance 

  • Consolidated view of inventory across group and inter-group transactions 

  • Consult and Inventory Prices set at the group level 

  • Ability to drill down on metrics to specific locations and even staff 

  • Compensation allocation tools for partners 

  • Manage admin and controls at a group level 

  • Assign specific treatments/consultants in Appointment and Queue modules 

  • Scalable platform for business growth and new locations 


Teleconsultation

  • End-To-End patient journey on a single platform 

  • Customer Mobile App available for both iOS and Android 

  • Consult with your patients via High-Quality Video 

  • Fully integrated into UNO Tech Clinic Management Solution 

  • Generate e-prescriptions and e-MCs for patients 

  • Online payments 

  • Logistics Partner agnostic – use any delivery partner or dispense straight from your clinic 

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Electronic Medical Records (EMR)

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  • Manage patient records and history in real-time 

  • Comprehensive list of patient details captured 

  • Feature-rich note taking and formatting 

  • Clinical Indicators tracking and trending 

  • Attachment of various file types to specific patients 

  • Templated notes and prescriptions for consistency and locum administration 

  • Automation tools to speed up the patient journey 

  • Capturing of SNOMED CT and ICD-10 for diagnosis tracking and regulatory submissions 

  • On-the-fly custom prescription for prescribing mixtures 

  • Generation of MCs, Memos, and Immunization Records 

  • Healthcare government and corporate scheme features 

  • A myriad of features for better patient experience and engagement 


Support & Servicing

  • Regular updates for features, patches, and regulatory requirements 

  • Dedicated local support team to handle any queries or issues – we reply within minutes 

  • On-Site support available at request 

  • Comprehensive training for staff and tutorial videos 

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Convenience and Efficiency

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  • Completely Paperless 

  • Easy to use interface 

  • Run your practice end-to-end on a single platform 

  • Highly automated processes to reduce inefficiencies and wasted man-hours 

  • Regular updates to the platform with new features 

  • Integrated Queue screen and buzzer 


Safety & Security

  • Detailed audit logs for user and application activity 

  • Granular user access control 

  • Security features to ensure data integrity and protection 

  • MOH standardized audit reports and features built-in 

  • CSA Cybersecurity Certified - First CMS vendor in Singapore to receive the CSA Cybersecurity Certification.

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Business & operations

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  • Real-time overview of clinic performance 

  • Manage sales/bundled packages 

  • Customer relationship and lifecycle management  

  • Appointment & Queue management tools to optimize patient flow 

  • Seamless printer integration for prescription labels and documents 

  • Customizable pricing structures 

  • Pre-loaded with standard reports commonly used by practices 

  • Ability to customize additional reports 

  • Manage Invoices and Payments 

  • Digital payment collection 

  • View outstanding invoices 

  • Issue refunds and credit notes 


Inventory management

  • Real-time inventory and drug dispensing management 

  • Customizable SKU attributes 

  • Auto-mapping with Singapore Drug Dictionary (SDD) 

  • Tiered pricing and cost configuration 

  • Intelligent stock checking algorithm 

  • Supplier relationship management 

  • Preset Prescription and dispensing defaults  

  • Coding system for easy reference 

  • Customizable dispense unit conversion formula

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Claims and Finance

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  • Xero integration

  • SmartCMS/IHiS approved solution 

  • Customizable setup for corporate claims 

  • Real-time query of Patient eligibility, balance, history, and status for Government claims 

  • CHAS, HSS, SFL, FSS, SASH, PHPC, CDS, VCDSS, MD131 Available 

  • Infectious Diseases notification e-submission 

  • Pre-submission check to reduce errors and ensure a higher chance of approval 

  • Price tiering of product and services 


Integrations

  • Lab Integrations to Innoquest Labs, Reste Labs, Parkway Health Labs, Eurofins Labs, and more in the pipeline 

  • Payment Gateways and digital payments 

  • API Framework for Application integrations 

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Free data migration & offboarding

  • Seamless data migration process by our expert data specialists to guide you through every step

  • Smooth transition onto UNO Clinic Management System with minimal disruptions

  • Fast, accurate, and complete patient data to immediately resume your clinic’s operations

  • Should you decide to leave us for another CMS, we can provide a copy of it upon your request, in csv or xml readable format, with proper labeling.

  • UNO does not engage in any of form data hogging, partial/unusable data return, or abrupt termination of servers.


NEHR

UNO CMS is NEHR integrated and contribution ready.

Healthier SG

UNO CMS is fully HealthierSG ready, integrated, compatible.

 
 
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Interested to learn more?

Contact us to book a demo!